Frequently Asked Questions about Quooker
Do you have questions about Quooker taps, tanks, or accessories? Here you’ll find answers to the most frequently asked questions about installation, maintenance, and functionality.
View All FAQsFrequently Asked Questions about Quooker
Installation & Connection
1. Can I install a Quooker myself?
You can, but we strongly recommend using a certified installer to ensure a perfect setup.
2. How much space does a Quooker tank take up?
All tanks are compact enough to fit under a standard sink cabinet. See exact dimensions on our reservoirs page .
3. Do I need a separate power socket?
Yes—each tank requires a standard 230 V outlet. Learn more in our installation instructions .
4. Can I connect a Quooker to an existing tap?
No—a Quooker needs its dedicated Quooker tap . It won’t fit on a standard mixer.
5. How long does installation take?
A professional usually completes it in 1–2 hours. Book via our contact page .
6. Do I need to consider the water pressure?
Yes—pressure must be between 2 and 6 bar. If lower, a booster pump may be required.
7. Can a Quooker be installed in a rental property?
Absolutely—just ensure you have landlord permission and a free power & water connection.
8. What happens during a power outage?
It simply stops heating—once power returns, it resumes normal operation automatically.
9. Do I need to remove my old boiler?
COMBI and COMBI+ can replace your boiler entirely, while the PRO3 only provides boiling water.
10. Can the Quooker CUBE be added later?
Yes—you can retrofit the CUBE module onto any existing system.
Usage & Features
1. How does a Quooker work?
The Quooker works with a vacuum-insulated tank that keeps water at 100 °C continuously. As soon as you open the tap, boiling water is dispensed instantly.
2. Can a Quooker also provide cold water?
Yes—a Quooker tap supplies cold, hot, and boiling water. With the Quooker CUBE you can also get chilled and sparkling water.
3. Is the boiling water really 100 °C?
Yes—the water from a Quooker tap is always at 100 °C, perfect for tea, coffee, pasta and more.
4. How safe is a Quooker?
Very safe—the tap features a double push-and-turn control and an insulated spout to prevent burns.
5. How many cups of tea can I make with one tank?
A PRO3 tank holds about 3 L—enough for approximately 12-15 cups of tea before reheating.
6. Can I fill a pot directly under the tap?
Yes—just press and hold the control knob. This safety feature prevents accidental dispensing.
7. How long does it take for the tank to reheat?
After full use, it takes around 10 minutes for PRO3 and about 20 minutes for COMBI or COMBI+ tanks to reach 100 °C again.
8. Can I use the Quooker for baby formula?
Yes—the instant boiling water is perfect for quickly preparing baby bottles and sterilizing equipment.
9. Is the Quooker suitable for all water pressures?
It works best between 2–6 bar. If your pressure is lower, you may need a booster pump.
10. How do I use the sparkling water function?
With a Quooker CUBE , turn the tap to the sparkling‐water position—no separate outlet needed.
Maintenance & Cleaning
1. How often should I clean my Quooker?
Wipe the tap with a soft, damp cloth weekly and have the tank inspected by a certified technician annually via our Installation & Support page.
2. How do I clean my Quooker tap?
Use a soft cloth and lukewarm water. Avoid abrasive cleaners or scouring pads to protect the finish.
3. How do I remove limescale from the Quooker tap?
Soak the aerator overnight in cleaning vinegar, then rinse thoroughly and reinstall. Replace with a new aerator if necessary.
4. Do I need to replace the CUBE CO₂ cylinder?
Yes—the cylinder provides about 60 L of sparkling water. Replacement sets are available on our Accessories & Maintenance page.
5. When should I replace the Quooker filter?
Replace the filter approximately every 12 months, depending on water hardness. Genuine filters can be ordered via our Accessories & Maintenance page.
6. How can I prevent my Quooker tap from clogging?
Clean the aerator regularly and avoid greasy residues around the spout. Regular filter changes also help maintain flow.
7. What should I do if my Quooker keeps dripping?
Dripping can be caused by limescale buildup or a worn aerator. Descale the tap and replace the aerator if needed.
8. How long does a Quooker typically last?
With proper maintenance, a Quooker can last for over 10 years.
9. Should I turn off my Quooker when going on holiday?
Yes—switch off the tank if you’ll be away for more than two weeks to conserve energy.
10. How can I keep my Quooker maintenance-free?
Use a water softener, replace filters on time, and clean both tap and tank regularly. See our Accessories & Maintenance page for all parts.
Which Accessories Are Available?
- ✔ CO₂ cylinders for sparkling water
- ✔ Water filters for optimal taste
- ✔ Aerator for improved water flow
- ✔ Maintenance kit for longer lifespan
How Long Is the Warranty?
All Quooker products come with a standard 2-year warranty. For professional use, a 1-year warranty applies.
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